Auto Transport Industry

Just like any industry, the auto transport business has many different groups involved in the process of shipping a car. Everything from the paper work that is filed when a reservation is made, the logistics planning that goes into preparing a route and the final pickup and delivery of the vehicle being shipped.
Every part of the process is important if a shipment is to be completed successfully.
Learn about the different types of factions you may be dealing with in the auto transport industry.

Groups of the Industry

ON THIS PAGE:
Meet The Industry

The Broker

The car transport brokers in the car transport industry book most of the auto shipping work as they serve to provide the customer with auto transport service while providing the car carriers with available work.

2 TYPES OF BROKERS

There are 2 types of brokers in the auto transport world of business.

A good car shipping broker will explain everything the car shipping process involves in a easy way to understand and make sure that the order is monitored till delivery.
A bad auto transport broker will tend to let the auto hauler truck driver deal with the brunt of the customer service work and never answer phone calls. This can be critical if there was an issue, with no one to help.

Auto Transport Brokers are the middle men in the industry.

A good car shipping broker will explain everything

A car transport broker is there to inform the customer of what the auto hauling service entails and how the Vehicle hauling service will perform from beginning to end. You booked the order through the broker. Its only right they assist till completion.

As a Family owned & operated business, Viceroy Auto Transport understands every job must be handled with integrity and respect.

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The Driver

Auto Transport Drivers do the work of driving from point A to B.

Drivers do all the actual work

The driver is the most important part of the process when dealing with the auto transport industry. The driver has the responsibility of actually transporting the vehicle to its destination.

A car transport broker needs an auto shipping truck driver to pickup & deliver their vehicles. Auto hauling truck drivers needs car shipping brokers to gather their orders for them.

The auto transport driver is the part of the process that does the most work. The driver drives the long miles, pumps the fuel & does the person to person customer service aspect of the job.
The driver has the most liability as they are also responsible for the vehicle inspections which are to take place at pickup and delivery.

To be quite honest, it is a very effective system. No car shipping company can possibly service every route all the time on the United States map. Auto transportation brokers use Load boards such as Central Dispatch to get in touch with auto shipping truck drivers who are available on the requested routes.

Connect Direct to Car Haulers

Advertisement Sites

Auto Transport Lead Providers advertisement for multiple companies.

Its best to avoid advertisement hubs

These are car shipping Quote Advertisement Hubs that serve to get You, the potential customer into contact with many, many & many auto shipping companies by simply submitting your contact information.

Auto transport lead sites sell your information to Anyone who is buying. These car shipping lead providers do Not pre-screen their buyers allowing highly deceitful individuals access to your personal contact information.
Since there is no licensing required to operate an advertisement hub, they offer no liability when providing you the information you seek for free.

Most advertisement hubs in the auto transport industry will offer you 10-20 free quote offers from various different companies and some even more. Its all about the pennies your information is sold for. With that said, be cautious when using these advertisement websites.

As a family owned business, we understand security and safety. Reserving with Viceroy Auto Transport will ensure that you do not get attacked by unwanted solicitors trying to force you into service. When submitting your information to Viceroy, your details will stay private and secure. Viceroy does not share your personal information.

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Avoid The Scam

Some Non-Reputable brokers will low-ball customers in hopes they gain their business in light of the high amount of contacts they know the potential client is receiving.
They know that most people are looking for the lowest quote.

A quote is a estimate by definition and estimates can change. Non reputable brokers will use this word play in order to get your attention.

Definition of Quote

A Quote is an Estimate by definition meaning estimates can fluctuate.

With that said, a quote or estimate is only as good as the reputation of the company giving it to you.
Some companies will send you a Low-Ball quote to get your attention and then switch the rate later to a much higher amount in order to get a driver to accept.
When the actual car shipping driver who is doing the actual work does Not accept their low offer, the broker will be forced to ask their customer for more money in order for the driver to accept their order.

Make sure to review check the companies that are issuing you those low-ball quotes.

Google Search the company names to receive review sites.
Look at the negative reviews first as we can always give ourselves good reviews.
Bad reviews will never be falsified.
If you see the words Bait and Switch then you know how they operate.
Check their auto transport reviews & you may find their promises usually arrive empty & inflated.

Good luck!

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