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Viceroy Auto Trans LLC
Sunrise, FL 33322 All Rights Reserved © 2009-2025 USDOT# 2857150 MC# 956554 Terms & Conditions - Sitemap |
Viceroy Auto Trans is committed to customer service and will do everything is our ability to make your auto transport experience as smooth as possible. We aim to gain your business and add you to our reputation with a good Viceroy Auto Transport Review. Excellent Customer Service
We prioritize delivering exceptional customer service at every touch-point. Our staff, from customer support representatives to drivers, is trained to be friendly, responsive, and helpful. We promptly address customer inquiries, provide clear information, and listen attentively to their needs and concerns.
Transparent Communication
Open and transparent communication is vital for building trust with our customers. We provide accurate and detailed information about our services, pricing, and the entire car transport process. Being honest about potential challenges and timelines is crucial for setting realistic expectations.
Safe and Secure Transport
Ensuring the safety and security of our customers' vehicles is non-negotiable. We maintain a fleet of well-maintained transport trucks and employ experienced drivers trained in handling different types of vehicles. Regular maintenance checks and adherence to safety regulations are standard practices.
Insurance Coverage
We offer comprehensive insurance coverage to protect our customers' vehicles during transport. This demonstrates our commitment to their assets and gives them peace of mind knowing their cars are safeguarded.
Feedback Mechanisms
Actively seeking and listening to customer feedback is essential for continuous improvement. We have a feedback mechanism in place to gather opinions and reviews, enabling us to identify areas of improvement and address any issues promptly.
Timely Delivery
Adhering to scheduled delivery timelines is crucial for customer satisfaction. We work diligently to ensure that cars are delivered as per the agreed-upon time-frame, and in case of any delays, we proactively communicate and offer solutions.
Post-Service Support
Our commitment to customer satisfaction will not end with the delivery of the vehicle. We provide post-service support, addressing any questions or concerns that arise after the transport process.
In May 2025, D Suarez reviewed Viceroy Auto Transport and said: Viceroy Auto Transport Did A Great Job! In May 2025, Joey R reviewed Viceroy Auto Transport and said: Excellent Coast-to-Coast Auto Transport Service In April 2025, Neaobbie Thomas reviewed Viceroy Auto Transport and said: My experience at Viceroy was great! They are honest and upfront, and there are no last minute switch and bait scenarios like I have experienced with other companies. Jonathan kept me informed and was available every step of the way. In April 2025, Nikki Willsey reviewed Viceroy Auto Transport and said: It’s not something you want to get scammed on so I carefully shopped quotes and read reviews. I talked to multiple companies but ended up shipping my Subaru Forester from NY to OR with Viceroy and had zero issues. Dispatch was communicative the whole way, scheduling was easy, and the driver was friendly. It arrived earlier than I expected. I would use this service again and will recommend to friends if anyone has need in the future. In March 2025, John M reviewed Viceroy Auto Transport and said: Car Transport In February 2025, Farm Show Magazine reviewed Viceroy Auto Transport and said: Dispatcher Jonathan Parker was very helpful, answering all my questions as we went along. The driver we got matched up with was great and came up with an easy solution for making it easy for us to pick up our car in Florida. We would definitely use Viceroy again. In February 2025, Chapman Schleiss reviewed Viceroy Auto Transport and said: Booked with another provider but after 8 days they still hadn't coordinated a driver. Found Viceroy and 4 days later my truck was delivered. Pickup at out-of-state dealer was smooth. Great communication and pricing. Most importantly, the truck was delivered without any damage! Will definitely be using them again. In February 2025, Tracy Myers reviewed Viceroy Auto Transport and said: I had never needed or used an auto transport company before. After days of searching and stressing over finding a company with good reviews and non scammy people, Viceroy fell into my lap! From start to finish it was easy and painless. I paid a deposit to Viceroy and then the rest in cash to the driver (who was also wonderful!). Jonathon Parker was my guide through it all, he was great! Would definitely use Viceroy again!! In November 2024, LV T reviewed Viceroy Auto Transport and said: Great experience. Jonathan was patient, helpful, always available and very communicative with my transport. Made it extremely easy. I would definitely use them again. In November 2024, Justin Kirk reviewed Viceroy Auto Transport and said: Viceroy Auto Transports was great to work with and made the experience for a first time autoshipper easy and worry free. I want to personally thank Jonathan for his constant updates and contact during the entirety of the process as he was always available and super responsive to any questions/concerns I may have had. Thank you Viceroy! In October 2024, Jesston Williams reviewed Viceroy Auto Transport and said: My experience with Viceroy was top shelf! Jonathon Parker was my point of contact. I can't say enough regarding Jonathon’s professionalism, willingness to help, and going the extra mile for me. I couldn't have asked for a better experience. Thank you! In October 2024, Marc Greenbaum reviewed Viceroy Auto Transport and said: This company, notably Jonathan Parker, provides consistently excellent and responsive customer service. Excellent and responsive communication,, help you get done what needs to be done without your having to sweat it. Its chosen shippers have been professional and careful and good at communicating. I have used Viceroy on multiple occasions and would not think of going anywhere else. In September 2024, Pahoua Laschinger reviewed Viceroy Auto Transport and said: Hi. I just want to let you know our vehicle got delivered! Thank you so much for helping out last min., literally contacted your company that morning after another company dropped the ball and car was picked up that evening by your driver. And I really want to give a huge THANK YOU to our driver, Ali. He is the best driver we have come across. All the others we've used in the past has never been this communicative, reliable, and prompt! We would get the run around on delivery time and it was always a headache to deal with. We give your company and Ali 5⭐️ We will never call any other transport company again! We are Viceroy clients from now on!! In September 2024, Rusty Austin reviewed Viceroy Auto Transport and said: I had a great experience with Viceroy. Their quote was highly competitive and the transport went exactly as explained. I primarily worked with Jonathon, who is very professional and gave outstanding service. The pickup and drop off of the vehicle was on schedule - I was very happy with the driver the job was dispatched to. We had to make a late schedule change due to an illness and Jonathon responded quickly and made all of the changes. I highly recommend Viceroy. In August 2024, Adrian Lopez reviewed Viceroy Auto Transport and said: Always available to explain the process of what to expect, especially if you're shipping for the first time. Very professional and courteous. Shout out to Jonathan Parker for overseeing my transport, and taking the time to be a available for my calls and returning my calls. In July 2024, Aldington reviewed Viceroy Auto Transport and said: Would Recommend In July 2024, Tom Holley reviewed Viceroy Auto Transport and said: Everything went better than I could have hoped. Johnathan was exceptional with his customer service response. We made a change on the fly and he was proactive in making it happen. The carrier kept us updated on the delivery time right up until the end when they thought they were at my house but they were actually at another dropoff point. I'm not going to hold that against them since the English language wasn't working too good for the driver. In the end my delivery was ahead of schedule and without any incident or damage. And requesting an open but getting enclosed really made the experience even better. In June 2024, Steve Wexler reviewed Viceroy Auto Transport and said: Update, used Viceroy again, 4th time, to ship a vehicle from Texas to Arizona. Everything was quick and perfect. Once again Jonathan was on top of everything. I am very pleased with Viceroy. They are my go to for all transport. I highly recommend Viceroy! This is the 2nd time using Viceroy this year.. Both times have been perfect. My dispatcher Jonathan, is always on top of things, very responsive, and deals with issues that arrive immediately and stay with it until all issues are resolved to my satisfaction. My 1st trip was a vehicle from NY to MN, the 2nd was a vehicle from MN to AZ. When you are transporting vehicles, there are a lot of moving pieces and things can go wrong. This time a day before scheduled pick-up the transport company cancelled. Within minutes of receiving the news Jonathan was on the phone, found another company and issue resolved. My car was transported to Arizona by MST Auto Transport. The driver, was awesome. He was polite, called me and updated me along the way, and most important, ON TIME! ANOTHER GREAT EXPERIENCE WITH JONATHAN AND VICEROY In June 2022, Leroy T reviewed Viceroy Auto Transport and said: I booked a week early and got around the day i needed it to be moved. And came a day early than expected even though they said it will arrive between 7-10 days but it came on the 6th day!. To think it came from Connecticut to San Diego, CA. In June 2021, Megan Lewis reviewed Viceroy Auto Transport and said: We had so much anxiety over the transporting of our 72 Mustang from our parents house in Fl to our home here in NH. We are so thankful for this company showing us not all companies are bad. After many hours of googling and asking other car owners... We finally found Viceroy Auto!! We definitely will be shipping our next car with you as well! Keep proving the statistic wrong! |
Customer Feedback
Viceroy Auto Transport commits to customer service More Reviews
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Viceroy Auto Trans LLC
Sunrise, FL 33322 All Rights Reserved © 2009-2025 USDOT# 2857150 MC# 956554 Terms & Conditions - Sitemap |