Pickup Process: Contact to Loading | Process

The pickup process with Viceroy Auto Transport is thorough and efficient, ensuring your vehicle is handled with care from start to finish. The driver contacts you in advance to coordinate the pickup time and location. Upon arrival, a detailed vehicle inspection report is conducted and signed for transparency. The vehicle is then securely loaded using heavy-duty tie-down straps. As the driver continues the route, updates are provided, and upon reaching the final destination, a final inspection ensures your vehicle's condition matches the initial report. This process ensures a safe and professional transport experience.

Pickup Process: How Loading Vehicle Works

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Step by Step Guide for Pickup Day: What to Expect

Shipping your vehicle with Viceroy Auto Transport involves a meticulously planned pickup process, ensuring your vehicle is handled with care and professionalism. Here’s an in-depth look at what happens from the moment the carrier contacts you to the final destination.

1. Initial Contact and Coordination

• Driver Contact:
  The driver will contact you ahead of time to coordinate the pickup. This call is crucial to confirm the pickup time and address, ensuring both parties are prepared.
  
• Confirmation Details:
  During the call, you’ll confirm details such as the exact pickup location, any special instructions, and the estimated time of arrival.
  

2. Arrival at Your Doorstep

• Driver Arrival:
  On the scheduled pickup day, the driver arrives at your doorstep with the transport truck. The driver will have all the necessary documentation and equipment to safely load your vehicle.
  
• Introduction and ID Verification:
  The driver will introduce themselves and verify their identity, providing you with confidence and security.
  

3. Vehicle Inspection Report

• Pre-Inspection:
  Before loading the vehicle, a detailed inspection report is conducted and recorded on the Bill of Lading invoice. This report documents the current condition of your vehicle, noting any pre-existing damage.
• Owner's Confirmation:
  You will be asked to review and sign the inspection report, confirming that the documented condition is accurate. This step is crucial for insurance purposes and ensures transparency.
  

4. Loading the Vehicle

• Preparation for Loading:
  The driver prepares the vehicle for loading by ensuring it is ready to be moved safely onto the transport truck. This may involve disengaging alarms or adjusting mirrors.
  
• Using Tie-Down Straps:
  Once the vehicle is positioned on the truck, it is secured using heavy-duty tie-down straps. These straps prevent movement during transit, protecting your vehicle from damage.
  
• Final Checks:
  The driver performs final checks to ensure the vehicle is properly secured and all safety measures are in place.

5. Continuing the Route

• On the Road:
  After your vehicle is loaded and secured, the driver continues their route, picking up other vehicles as scheduled. The driver maintains communication with the dispatch center to provide updates on progress.
  
• Full Load:
  Once the transport truck is fully loaded with all scheduled vehicles, the driver heads toward the final destination. Each stop is carefully planned to optimize the route and ensure timely delivery.

The pickup process with Viceroy Auto Transport is designed to be thorough and efficient, ensuring your vehicle is transported safely from your doorstep to its final destination. From the initial contact to the final delivery, every step is handled with professionalism, providing you with peace of mind throughout the journey.