Bait and Switch Scam: How to avoid getting duped by the low-balling price switching scheme - Industry

Learn how to identify and avoid the bait-and-switch tactic often employed by non-reputable auto transport brokers. This deceptive practice involves offering an unrealistically low quote to grab your attention, only to increase the price later when you’re already committed.

By understanding the red flags and doing thorough research on brokers, you can protect yourself from unexpected costs and ensure a smoother vehicle shipping experience.

Understanding the Bait & Switch Scam

Bait and switch tactics are a common issue in the auto transport industry, where companies lure customers with low quotes only to raise the price later. This deceptive practice can leave customers feeling trapped and forced to pay more than expected. Here’s how to identify and avoid bait and switch scams when shipping your vehicle.

What Is a Bait & Switch in Auto Transport?

A bait and switch occurs when an auto transport company or broker:

• Low-Ball Quotes:
  Offers an unrealistically low quote [1] to secure your booking.
  
• Waiting till the Last Minute:
  Later increases the price, claiming carrier unavailability, sudden fuel cost changes, or other excuses.
  
• Too Late for Other Options:
  Pressures you to accept the higher price, knowing you may not have time to find another transporter.
  

How to Avoid a Bait & Switch Scam

Here are a few tips on how to avoid getting bait & switched by a foul broker [2][3]:

1. Be Wary of Extremely Low Quotes

If a quote seems too good to be true, it probably is. Auto transport pricing fluctuates based on demand, route, and market conditions. A legitimate company will offer a competitive but realistic rate, not one drastically lower than others.

2. Research the Company Thoroughly

Before booking with any transporter:

• Research Online Reviews:
  Check reviews on TransportReviews.com to see if past customers report bait and switch tactics. Pay more attention to negative reviews as good reviews can always be falsified by a non-reputable company.
• Confirm Licensing and Authority:
  Verify FMCSA registration to ensure the company is legally authorized to operate. This can easily be done by visiting the FMCSA website [4] and simply searching the company name, MC# or USDOT#.
  
• Pay Attention to Detail:
  Look for a professional website with clear pricing policies and contact information. This way, you know you are dealing with a company you can trust.

3. Ask If the Price Is Guaranteed

Some brokers provide non-binding estimates, meaning the price can change. Always ask if the quote is a binding agreement or if it may increase later.

4. Read the Fine Print

Review the terms and conditions carefully. Look for hidden fees, rate change clauses, or vague wording that allows them to adjust the price after booking.

5. Avoid Paying a Large Deposit Upfront

Reputable auto transport brokers typically do not require full payment upfront. If a company demands a high deposit before assigning a carrier, it could be a red flag.

6. Work Directly with a Reliable Auto Transport Company

Rather than using lead generation sites that sell your information to multiple brokers, contact a reputable auto transport provider directly. This helps avoid unnecessary middlemen who may engage in bait and switch pricing.

Bait and switch tactics in auto transport can be frustrating and costly. By staying informed, researching companies, and choosing realistic pricing over ultra-low quotes, you can avoid scams and ensure a smooth, honest vehicle shipping experience.

Related Links

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• Meaning of a Quote in Auto Transport
  
• Get 10 Free Quotes: Risking your personal information
  
• What your Auto Transport Quote Should Include
  

       

References

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1. Google: Quote Definition
2. FMCSA: Consumer Advisory About Automobile Transporters
3. CarTalk: Auto Transport Scams
4. FMCSA Company Search